Lead routing
Plan where enquiries go and who owns them.
Services / Marketing automation
Connect the steps between interest and follow-up.
Plan useful customer journeys and reduce repetitive work without losing control of the messages people receive.
The challenge
A lead should not disappear between systems.
Disconnected tools create repetitive work and missed follow-up. Map the journey first, then define the triggers, messages and handovers that belong together.
Let’s look at your brief →
Good marketing automation
starts with the right decisions.
Bring the objective, the existing work and the constraints. We’ll define what needs to happen next, who owns it and what you’ll receive.
Direction
A shared objective before production.
Consistency
Work reviewed against your brand and brief.
Clarity
Agreed deliverables and responsibilities.
What we createMarketing automation
Marketing automation
built around your needs.
Choose the formats and applications that fit your project. We confirm the final scope together.
Welcome journeys
Connect the first customer touchpoints.
CRM workflows
Define useful updates and team handovers.
Email sequences
Plan messages around customer actions.
Re-engagement
Identify when and how to follow up.
Workflow testing
Check exceptions, consent and failure paths.
Made for the way you workFrom the first idea
From the first idea
to the final application.
Sales handovers
Make ownership and follow-up explicit.
Customer messages
Connect sends with agreed triggers and consent.
Team operations
Identify exceptions and who should handle them.
Human judgment comes firstThe right tools.
The right tools.
A considered result.
We agree where tools and automation can help, and where careful human review matters. Your brief and brand remain the reference point.
Let’s talk ↗
How we workA clearer path
A clearer path
from brief to delivery.
For marketing automation, the process needs to make the important decisions visible—not add unnecessary steps.
Start with your project →- 1
Map the journey
Understand current tools and handovers.
- 2
Define the logic
Agree triggers, audiences and conditions.
- 3
Scope connections
Confirm access, integrations and data boundaries.
- 4
Test the exceptions
Review routing, consent and failure behaviour.
- 5
Plan the rollout
Agree monitoring and ownership.
Before we beginClear expectations.
Clear expectations.
Better collaboration.
Share what you already have and where you need help. Your existing team can stay part of the process.
Tell us about your project →What should I bring to the first conversation?
Your objective, current materials and intended deadline. For marketing automation, examples of what is and is not working help us identify the right scope. Please do not share passwords or sensitive customer information.
What is included in the scope?
The deliverables above are a starting point, not a fixed package. We confirm formats, quantities, review rounds, ownership and any production or implementation requirements in the proposal.
How do timing and pricing work?
These depend on the amount of work, existing assets and any specialist production needed. Share your target date and budget so we can discuss a realistic approach before you commit.
Let’s talk about marketing automation.
Share your goal and the support you need. You can review your WhatsApp message before sending it.